TERMS & CONDITIONS

ABOUT OUR RATES

At the Carlton Hotel Collection, it is our goal to make you feel comfortable, from the time you make your reservation to the time you check out of your room. With this in mind, we are happy to provide additional rate options, allowing the guest to chose which option provides the best value. Although each hotel has fixed published rates, we offer rates on a daily basis with clear flexibilities or restrictions, depending on the demand. Enjoy the freedom and the benefits of special promotions.

All Carlton Hotels offer:

• Pre-paid discounted rate, non refundable
• Flexible rate, pay later
• Flexible rate, including breakfast, pay later

General Terms & Conditions

• Check-in time after 15:00 hours.
• Check-out time before 12:00 hours.
• Max. 1 small pet per room (€ 25,- per pet per room per night), limited number of rooms available.
• One child (under 4 years old) can stay for free in the parents' room.
• One child (4 - 12 years old) sleeps in the parents' room for € 20,- (breakfast is € 10,- extra).
• All rates exclude city tax and VAT and are subject to change without prior notice.
• Buffet breakfast is not included in the rates.
• It is prohibited to smoke in the hotel, including hotel bedrooms.